Retail Terms & Conditions of Sale

Payment: Infocus Grafix accepts payment by: Direct Deposit or Credit Card (Mastercard & Visa)


Dispatch Policy: It is our policy to process all orders on an ASAP basis upon receipt of order and receipt of cleared funds.


Minimum Order Value and Delivery Charges :  We do not impose a minimum order value however, all orders within Australia are subject to a minimum Packing, Handling and Delivery charge of $12.50 .


  • Heavy and bulky items may incur additional freight costs.
  • Areas outside the metropolitan regions of Sydney, Brisbane, Gold Coast, Sunshine Coast, Melbourne and Adelaide will be charged freight at cost.


Delivery: Infocus Grafix Pty Ltd will not be responsible for any delays in any delivery service as a result of events occurring beyond its control both prior to or following the dispatch of goods. Liability for non-delivery of goods is limited to replacement of the missing goods within a reasonable time as deemed by the company.


Shortages, Damages and Returns:  Immediately on receipt of your order, check the contents against the enclosed packing slip / invoice. All merchandise is packed carefully for shipment. Do not dispose of any inner/outer packaging before checking the entire order. In case of damage or loss, please advise Infocus Grafix immediately.


Credit Claims: Claims for incorrect, damaged or short-delivered goods will not be recognised unless Infocus Grafix Pty Ltd is notified within 7 days from date of invoice. 


Remember…. Do not sign any consignment note/delivery docket until you have ensured that the correct number of cartons/packages have been delivered. Always open cartons & check goods immediately on arrival.

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